Information We Collect:
Personal Information: We may collect your name, address, email address, phone number, and other relevant details when you make a purchase or create an account on our website.
Payment Information: When you make a purchase, we collect payment details to process transactions securely.
Browsing Information: We gather data about your interactions with our website, such as pages visited and products viewed, to enhance your shopping experience.
How We Use Your Information:
Order Processing: We use your personal information to process and fulfil your orders.
Communication: We may send you order updates, promotions, and newsletters with your consent.
Website Improvement: Your browsing information helps us analyse and enhance our website’s performance and user experience.
Security: We employ robust security measures to protect your information from unauthorized access.
We do not sell or rent your personal information to third parties.
Trusted Partners: We may share information with trusted service providers who assist us in delivering our products and services.
You can opt out of promotional communications at any time.
You have the right to access, update, or delete your personal information by contacting us.
We implement industry-standard security measures to protect your data.
At Gadean Footwear, we want you to be satisfied with your purchase. Our return policy is designed to make the process simple and convenient for you.
You may return unworn and undamaged items within 3 days of purchase.
Refunds will be issued to the original payment method.
If you would like to exchange an item, please contact us to arrange the exchange.
15% processing and restocking fee will apply for “change of mind” refunds.
Contact our customer service team to initiate the return process.
Securely package the item and include the original packing slip.
Ship the item to the provided address.
Conditions for Returns:
Items must be in their original condition with all tags attached.
Shoes must be unworn and in their original packaging.
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
Refund Processing Time:
Refunds are typically processed within 14 days of receiving the returned item.
By making a purchase with us, you agree to abide by our return policy. If you have any questions or concerns, please don’t hesitate to contact our customer service team.
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